Terms of use

These terms govern sales (hereinafter “TU”) on the online store: https://www.frenandleger.com 

 

All sales of products distributed on the site (the “Products”) are governed by these TU.

 

These TU are systematically submitted to all our clients (hereinafter “the Client”) at the time of account creation. The Client must approve them in order to create an account, a necessary condition to place an order online.

 

These TU may be amended from time to time to maintain compliance with the law and to account for any changes in our sales process. We recommend our customers to check our TU periodically to ensure they are informed of any updates. We also ensure their acceptance is clear and unreserved by implementing a checkbox and a validation click. Consequently, placing an order implies the Buyer’s full and unreserved adherence to the TU.

 

Orders

 

Orders will be final and binding on us only if all the following conditions have been met:

• Product availability

• Registration of the order

• Payment accepted by the online payment service

 

A summary of your order information will be communicated to you via the email address of your order confirmation. The confirmation of order will be considered as signature and acceptance of the operations carried out.

 

We reserve the right not to record the payment and not to confirm an order for any reason whatsoever, especially in case of supply problem or in case of difficulty concerning the order received.

 

Any modification or cancellation of an order that has become final and thereby binding the parties requested by the Buyer can only be considered if it has been made in writing before the shipment of products and subject to its acceptance by us.

 

Prices

 

Products are invoiced in accordance with the rates in effect on the day of acceptance of the order by us. Prices are set before taxes and are quoted in Canadian Dollars. They do not include transport, possible customs fees, or insurance, which remain the Buyer’s responsibility unless indicated otherwise.

 

Payment

 

Payment for Products is made exclusively by credit card through the secure system in place at the time of your order validation.

 

Delivery of Products

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The delivery dates indicated on the order confirmation slip are only indicative. Delays in delivery and any error or omission in the delivered products cannot be used as a reason to cancel ongoing orders nor give rise to any claims of any nature (damages, retention, etc.)

The products may be subject to a customs tax or the obtaining of an import or export license. The Buyer declares to be responsible for all customs constraints and necessary authorizations for the importation of products into their territory and to bear all financial consequences such constraints could entail.

 

Warranty

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All our products benefit from the legal warranty of conformity and the warranty against hidden defects provided by the Civil Code. In case of non-conformity of a sold product, it may be returned, exchanged, or refunded.

 

We remind that at the moment the Buyer physically takes possession of the products, the risks of loss or damage of the products are transferred to them. Thus, all claims, requests for exchange or refund must be made in writing within 8 days following delivery. Products must be returned to us in the condition in which you received them with all elements (accessories, packaging…). Shipping costs will be reimbursed on the basis of the invoiced rate and return costs will be reimbursed upon presentation of receipts.

 

Any warranty is excluded in case of misuse or negligence on the part of the Buyer as in case of force majeure.

 

Limitation of Liability

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Our liability can only be sought for proven fault causing direct and foreseeable damages. Rapido will in no case be responsible for indirect damages (including lost profits, image damage, or other pecuniary losses) resulting from a delay or a failure committed in the execution of the sale. In any case, our liability, whatever its cause or basis, shall not exceed in total the price of the Products acquired by the Buyer.

 

Intellectual Property

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Brands, domain names, products, software, images, videos, texts, or more generally any information subject to intellectual property rights are and remain our exclusive property. No assignment of intellectual property rights is carried out through these TU. Any total or partial reproduction, modification, or use of these goods for any reason is strictly prohibited.

 

Applicable Law

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By express agreement between the parties, these TU and the purchasing and selling operations that result from them are subject to the applicable laws in the province of Ontario and Canada.

 

Jurisdiction Clause

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The parties agree that for any claim or legal action of any nature whatsoever relating to the execution and interpretation of the TU to choose the judicial district of Ottawa, province of Ontario, Canada, as the appropriate place for the hearing of said claims or legal actions, to the exclusion of any other.